Privacy Policy

Last updated: June 7, 2026

Creative Mental Lab ("we," "us," or "our") operates this website and provides web design, SEO, digital marketing, and educational (masterclass) services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

Information We Collect

• Information you give us. When you fill out our contact form, request a quote, or email or call us, we collect details such as your name, email address, phone number, business name, and any message you send.
• Purchase information. When you buy the masterclass or a membership, payment is processed by Stripe. We receive confirmation and basic order details (such as your email and what you bought). We do not store your full card number — Stripe handles that.
• Usage data. Like most websites, we automatically collect technical information such as your IP address, browser type, device, pages viewed, and referring site, typically through analytics cookies.

How We Use Your Information

• To respond to your inquiries and provide quotes or services.
• To process purchases, deliver course access, and manage memberships.
• To send you service-related messages and, where permitted, occasional updates (you can opt out anytime).
• To operate, maintain, and improve our website and services.
• To comply with legal obligations and protect against fraud or misuse.

Cookies & Analytics

We use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use the site (for example, via Google Analytics and Google Business tools). You can control or disable cookies through your browser settings, though some features may not work as intended without them.

How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, including:

• Stripe — payment processing.
• Notion — storing inquiries and customer records (our CRM).
• Analytics & hosting providers (such as Google and our website host) — to operate and measure the site.
• Automation tools (such as n8n) — to route inquiries and deliver purchases.

We may also disclose information if required by law or to protect our rights, safety, or property.

Data Retention

We keep your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your information at any time (see below).

Your Rights & Choices

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing messages at any time. To make a request, just contact us using the details below and we'll take care of it.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Third-Party Links

Our site may link to other websites we don't control. We aren't responsible for the privacy practices of those sites, so we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. Significant changes may be highlighted on this page.

Contact Us

Questions about this policy or your data? Reach out:

Creative Mental Lab — Detroit Metro, Michigan
Phone: (313) 820-5379
Or use our contact form.